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When customer reviews — and restaurateur retaliation — get really ugly

A Canadian restaurant owner has been found guilty of criminal libel after striking back at a woman who wrote bad online reviews of one of her restaurants.

Marisol Simoes sent racy emails claiming to be Elayna Katz to Katz’s employers after she wrote a bad online review of Simoes’ Ottawa restaurant, Mambo. It gets worse. Click to read more.